About the Summit

An amalgamation of new ideas, innovations, engagements, knowledge-rich dialogues, and networking opportunities, the 2nd edition of APAC Patient Experience and Innovation Summit in Thailand will see patient innovation experts join hands to make healthcare innovative, intuitive, and human.

The summit will prove to be a testament to how healthcare system and patient innovators from around the world, especially the APAC countries, work round the clock to ensure that the healthcare systems offer the best experience to patients.

patient experience

Summit Highlights

Changing Landscape of Healthcare in the APAC Region

  • region
    Moving towards outpatient care

    The hospital system is overloaded and to alleviate some of that pressure, it is imperative to make a shift towards outpatient system. This will improve the quality of the care given to patients.

  • ageing
    Investing in digital solutions

    Digital health systems can not only reduce wait times, but also target the pain points. Using AI tools can help detect the signs for grave injuries or illnesses, and teleconsultations can reduce the geographical distance between population.

  • consumers
    Reinventing government regulations

    With an increased stress on government policies for digital innovators, a technology-driven healthcare environment can be nurtured.

Speaker Line-up

Judith Toski-Welsh, MD

Judith Toski-Welsh, MD

Enterprise Associate Chief Experience Officer, Cleveland Clinic,Cleveland Clinic USA

Dr Stacey Rizza

Dr Stacey Rizza

Executive Medical Director, International Practice and Asia Pacific, Mayo Clinic USA

Terry Grundy

Terry Grundy

Principal - Australia/ New Zealand, and Asia,Insync in Association with Press GaneyAustralia

Susan Frampton

Susan Frampton

President, Planetree International USA

Dr.Anant Kanoksilp M.D.

Dr.Anant Kanoksilp M.D.

Director of Information and Communication Technology Center, Office of the Permanent Secretary,Ministry of Public Health, ThailandThailand

Prof Datuk Dr. Kalaiarasu M Peariasamy

Saowapa Jongkitipong

Director of International Health Division Department of Health Service Support,Ministry of Public Health, ThailandThailand

Event Partners

Gold Partner

ihlm Partner

Silver Partners

Elsevier
Elsevier
Elsevier
Elsevier
Elsevier
Elsevier

Strategic Partners

Insync Partner
Insync Partner

Exhibiting Partner

Schneider-Electric

Lanyard Partner

InterSystems

Supporting Organizations

BDMS
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Singapore General Hospital
Singapore General Hospital
tmc

Strategic Partner

InterSystems

Knowledge Partner

ihlm Partner

Supporting Ministries

Ministry-of-Public-Health
Thailand-and-Ministry-of-Indonesia

Media Partners

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Partners (2021 Edition)

Gold Partners

SAP
qualtrics

Silver Partners

Elsevier

PX Innovation Partner

The Clinician

Strategic Partner

Alcatel lucent

Healthcare Experience Partner

philips

Supporting Partners

SingHealth
Joint Commision International
Ministry of Health Malaysia
Department of health, republic of Philippines
Natioanl University of Singapore, Institute of Systems Science
St. Lukes Medical Center
The Medical City
Bangkok International Hospital
Medistra

Strategic Partner

Insync Partner

Knowledge Partner

ihlm Partner